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- Glossary Term -


Let’s say a person living with dementia is upset we give them some ice cream and they are
okay, then they are upset again. We can’t keep giving them ice cream, we need to find out the
WHY. Why are they upset? If we don’t look for the WHY in any situation we will continue to
solve everything with band-aids and never get to the source of the issue and actually help the
person. (see band-aid)

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