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The important thing in communication…

The most important thing in communication is hearing what isn't being said.

Peter F. Drucker
This is so true for understanding with people with dementiaDementia is not a specific disease. It’s an overall term that describes a wide range of symptoms associated with a decline in memory or other thinking skills severe enough to reduce a person’s ability to perform everyday activities. Alzheimer’s disease is the most common type of dementia…. More. We need to be aware of their body language so we can see what we don’t hear. We have to watch for subtle responses. These subtle responses (tone of voice, posture, or where the person is looking) can even contradict what they…